FREE SHIPPING AND FREE RETURNS

Terms of Service

Effective Date: May 26, 2026

1. Overview

Welcome to www.eddiebauerr.sbs (the “Website”). The Website is owned and operated by Eddie Bauer Retail LLC (referred to as “Company,” “we,” “us,” or “our”). By accessing or using the Website in any manner, including browsing, creating an account, or placing an order, you agree to be bound by these Terms of Service (the “Terms”). If you do not agree to all of these Terms, you may not access or use the Website.

2. Business Information

  • Legal Entity Name: Eddie Bauer Retail LLC
  • Registered Business Address: 1546 Camden Ave Apt 301, Los Angeles, CA 90025, United States
  • Customer Service Email: info@eddiebauerr.sbs
  • Customer Service Phone: +1 (562) 708-6215
  • Service Hours: Monday – Friday, 9:00 AM to 6:00 PM (Pacific Time)

3. Eligibility and Account Registration

By using the Website, you represent and warrant that you are at least the age of majority in your state or province of residence (typically 18 years of age). You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

When you create an account on the Website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Products and Pricing

We make every reasonable effort to display accurate product descriptions, pricing, and availability information on the Website. However, we do not warrant that product descriptions, pricing information, or any other content on the Website is accurate, complete, reliable, current, or entirely error-free.

All prices are listed in U.S. Dollars (USD) and do not include applicable sales taxes unless otherwise stated at checkout.

5. Price and Information Errors

In the event that a product is listed at an incorrect price or with incorrect product information due to typographical error, technical system error, or inaccurate information received from our suppliers, we reserve the right to refuse, cancel, or modify any orders placed for the product listed with incorrect pricing or information. This applies regardless of whether the order has been confirmed or your payment method has already been charged.

If your payment method has been charged and your order is canceled due to a pricing error, we will issue a full refund to the original payment method.

6. Order Acceptance

We reserve the right to refuse or cancel any order for any lawful reason, including but not limited to product unavailability, inventory discrepancies, pricing errors, suspected fraudulent activity, or failure to meet our eligibility requirements. You will receive an order confirmation email once your order has been accepted and processed.

7. Payment Terms

All payments must be made in full at the time of checkout. We accept the following payment methods:

  • Visa
  • MasterCard
  • PayPal

By providing a payment method at checkout, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge your order total (including any applicable taxes) to that payment method.

8. Shipping and Delivery

All shipping and delivery matters, including processing times, shipping times, delivery estimates, and shipping costs, are governed by our Shipping Policy, which is incorporated into these Terms by reference. Estimated delivery times are provided for convenience and planning purposes only and do not constitute a binding guarantee.

9. Returns and Refunds

All returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms by reference. By placing an order on the Website, you acknowledge that you have read, understood, and agree to the terms of our Return & Refund Policy.

10. User-Generated Content

Any content you submit, post, or otherwise make available on the Website—including product reviews, comments, photographs, or other materials—is referred to as “User Content.” You retain all ownership rights to your User Content.

By submitting User Content to the Website, you grant us a non-exclusive, worldwide, royalty-free, perpetual, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in connection with the operation of the Website and our business.

11. Prohibited Conduct

When using the Website, you agree NOT to:

  • Use the Website for any unlawful purpose or in violation of any applicable laws or regulations
  • Attempt to gain unauthorized access to any portion of the Website, servers, or databases
  • Interfere with or disrupt the Website or any servers or networks connected to the Website
  • Upload, transmit, or distribute any viruses, worms, malware, Trojan horses, or other harmful code
  • Use any automated system, including but not limited to robots, spiders, or scrapers, to extract data from the Website (data scraping)
  • Harvest or collect personal information of other users without their consent
  • Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity

12. Disclaimer of Warranties

THE WEBSITE AND ALL PRODUCTS SOLD THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EDDIE BAUER RETAIL LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE WEBSITE, YOUR INABILITY TO USE THE WEBSITE, OR THE PURCHASE OF PRODUCTS FROM THE WEBSITE.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States of America, without regard to its conflict of law provisions.

Any legal action, lawsuit, or proceeding arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the federal or state courts located in Los Angeles County, California. You irrevocably consent to the personal jurisdiction of such courts.

15. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time without prior individual notice. The most current version of the Terms will be posted on this page with an updated “Effective Date” at the top of the page. Your continued use of the Website after any changes to these Terms constitutes your acceptance of the new Terms.

16. Termination

We reserve the right, in our sole discretion, to terminate or suspend your access to all or part of the Website, without notice, for any conduct that we believe violates these Terms, is harmful to other users, or is otherwise unlawful.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: info@eddiebauerr.sbs
Phone: +1 (562) 708-6215
Address: 1546 Camden Ave Apt 301, Los Angeles, CA 90025, United States